Coffs Computers is committed to respecting your privacy. Any personal information you choose to provide will only be used or disclosed as set out in this policy or otherwise with your consent.
Collecting your personal information
Coffs Computers will, at all times, collect personal information in a fair and lawful manner. Where possible, we will collect your personal information directly from you, either through our store or our website.
TheCoffs Computers website records information about your use of the website. The personal information we collect is necessary for our key activities of providing an online shopping facility and an interactive website, which allows you to interact and share information with others via our facilities.
Whenever a page is requested from our web server, we record the search terms entered, time, date and URL of the request, along with information on the browser software that is being used. This information is used to analyse the way in which people utilise our website, enabling us to improve our services and is not used in any way to uniquely identify a customer.
Our website is directed to persons over the age of 18 years old. We do not knowingly collect personal information from anyone younger than this.
Coffs Computers may make chat rooms, forums, and message boards available to our website users. Please remember that any information that is disclosed in these areas becomes public information and you should think carefully before deciding to disclose your personal information.
The Coffs Computers website may contain links to other websites. Coffs Computers is not responsible for the privacy practices or the content of such websites.
Using your personal information
We use your personal information to provide services to you. We also use your information for internal purposes, like charging and billing, internal research and development, and maintaining and developing our business systems and infrastructure. When using the Coffs Computers website, your IP address may be used to help diagnose problems with our server, to administer the website or to help identify you and/or your purchase orders. Coffs Computers may also share information about you, gathered from your contact information, for the purposes of gathering certain demographic information about visitors to our website.
We will only use your personal information to contact you for promotional, marketing or other purposes with your prior consent. If you have accepted our invitation to receive promotional, marketing or other information from us in any form of electronic mail, including email and SMS, we will give you the option of unsubscribing from these services.
Disclosing your personal information
In order to deliver the services to you, we may disclose your personal information to organisations outside of Coffs Computers, like mailing houses and research consultants. Your personal information is disclosed to these organisations only in relation to us providing our services to you. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations for the protection of your personal information. We may disclose your personal information to related companies. We may also disclose your personal information to our professional advisors, like accountants, lawyers and auditors. We will disclose your personal information if required by law, for example, to government and regulatory authorities.
Coffs Computers has taken reasonable steps to make sure that your personal information is protected from any unauthorised access or disclosure.
Access and Corrections
You can also gain access to any personal information we hold about you by asking us for it through our contact details. If the information we hold about you is not accurate, complete and up-to-date, then please let us know.
More information and Complaints
If you would like more information about how we deal with your personal information or would like to make a complaint, please contact the Coffs Computers Manager by mail at Coffs Computers, 216 Harbour Drive, Coffs Harbour, NSW 2540.